Privacy Policy

Last Updated: January 2026

This Privacy Policy describes how SugarMute ("we," "us," or "our") collects, uses, and discloses information when you visit sugarmutae.com (the "Site") or place an order. We are committed to protecting your privacy and being transparent about our data practices.

1. Information We Collect

We may collect the following types of information when you interact with our Site:

• Contact information you provide voluntarily, such as your name and email address, when you reach out through our Contact form or sign up for updates.
• Order information processed through our secure third-party retailer, including billing and shipping details, which we do not directly store on our own servers.
• Technical information such as your IP address, browser type, device type, and pages visited, collected automatically through standard analytics tools.
• Cookie data as described in Section 3 below.

2. How We Use Your Information

We use the information we collect to operate and improve the Site, respond to customer support inquiries, send order-related communications, understand how visitors use our content, and comply with applicable legal obligations. We do not sell your personal information to third parties.

3. Cookies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the Site.

4. Third Parties

We work with trusted third-party service providers, including our order processing retailer, email service providers, and web analytics platforms, to operate our business. These providers may have access to certain information strictly to perform services on our behalf and are contractually obligated to protect your data and use it only for the purposes we specify.

5. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction, including SSL encryption on our checkout pages. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise any of these rights, please contact us using the details on our Contact page, and we will respond in accordance with applicable law.

7. Children's Privacy

This Site and our products are intended for adults. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The "Last Updated" date at the top of this page indicates when this policy was last revised. We encourage you to check this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at support@sugarmute.com or through our Contact page.